Managed It Services

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IT Service Management from Hell based on Not ITIL by Brian Johnson
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ITSM For Leaders: A leader's guide to understanding IT Service Management - Seco
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The Guide to It Service Management 2002 by
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Quality Management for It Services (It Infrastructure Library Series) by
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Total Quality Service: How Organizations Use It to Create a Competitive Advanta
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Foundations of IT Service Management with ITIL 2011: ITIL Foundations Course...
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The Chocolate Elephant Part 1: Business Process Management and IT Service Manage
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Service Level Manager: Careers in IT service management by John Sansbury (Englis
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Service Science and Its Management: Volume III by Andy Mathews (English) Hardcov
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Modularisierung von IT-Dienstleistungen: Eine Methode f?r das Service Engineerin
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Implementierung von IT Service-Management: Erfolgsfaktoren aus nationalen und in
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Fhren von IT-Service-Unternehmen: Zukunft erfolgreich gestalten by Kay P. Hradil
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Integrated Management of Systems, Services, Processes and People in IT: 20th IFI
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Human-centred design for IT service management by Katrina Macdermid (English) Pa
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HIGH AVAILABILITY IT SERVICES By Terry Critchley - Hardcover NEW
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Marketing IT Products and Services by Jessica Keyes (English) Paperback Book
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Solving IT Service Management by Antonio Narro Paperback Book
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IT-Services in der Cloud und ISAE 3402: Ein praxisorientierter Leitfaden f?r ein
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Agiles IT-Service Management: Prinzipien, Methoden und Best Practices f?r die IT
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Architecture and Patterns for IT Service Management, Resource Planning, and Gove
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Service: It's Not Just Good Business by Michael J. Astorino Paperback Book
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Service Externalisierung: Ein wettbewerbsstrategisches Konzept im Management IT-
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Die Auswahl interner IT Services zur Bereitstellung fur Spin-offs am Beispiel de
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High-Performance IT Services by Terry Critchley (English) Hardcover Book
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Practical IT Service Management: A Concise Guide for Busy Executives by Thejendr
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Solving IT Service Management by Antonio Narro Hardcover Book
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It Service Management Based on Itil(r) 2011 Edition by Pierre Bernard
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Marketing IT Products and Services [Paperback]
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Engineering and Management of IT-based Service Systems: An Intelligent
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The IT Strategy Management Process: Supporting IT Services Through Effective Kno
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Key Element Guide ITIL Service Design (B - It Infrastructure Library
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The Practical Guide To World-Class IT Service Management by Kevin J. Smith
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Frank Siepmann - Managing Risk and Security in Outsourcing IT Service - S9000z
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Lissen - IT-Services in der Cloud und ISAE 3402   Ein praxisorientier - S9000z
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Barros - Handbook of Service Description   USDL and Its Methods - New - S9000z
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Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management
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High Velocity ITSM: Agile IT Service Management For Rapid Change In A World Of
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IT Service Management: Support for your ITSM Foundation exam by Sansbury, John
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IT Service Management Foundation ITSM20F.EN Exam Q&A+SIM
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Service Science And Its Management: Volume Iii
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High Velocity Itsm: Agile It Service Management For Rapid Change In A World...
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Service Science And Its Management: Volume I
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Service Science And Its Management: Volume Ii
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